AceBIT

Hello, I'm using Version 2. Auto-Complete has always worked very well. But now, all of a sudden, for one site, it seems to cancel itself out. Clicking on "auto-complete" opens the small "auto-complete mode" window at the upper right. But when the web page opens, the "auto-complete mode" window disappears, as if someone had clicked on "cancel auto-complete mode". At this point, clicking in the username field of the web page produces no result.

I stress that this happens on this site alone and no other.

Can this be fixed?

Thank you.

Hello,

could you maybe tell us, which website that is (also by private message if it is not open to the public)? That would make it much easier to reproduce it. Thanks!

Best regards

Katrin,

Here's the website: http://www.tim.it

I'm sorry, I forgot to mention that I'm using Firefox/2.0.0.11 and Windows XP Service Pack 2, in case that might be relevant.

Thank you.

Best regards

Hello,

This is indeed strange. We tried to reproduce this here and found it to be working very inconsistently - sometimes it is, sometimes it's not. We also tried the same with Password Depot 3 - it seems to be a little more reliable, but from time to time it will stop working as well. The problem is that we cannot see any special occasion or condition, which makes it work or not work. Therefore it will be very hard to get this fixed for this one site.

Maybe you could try it yourself with version 3 (trial) as a test? And please let us know if you are able to find any special conditions under which the problem occurs.

Best regards

Katrin,

Thank you for your prompt attention to this. I will test the situation in Version 3 and meanwhile keep an eye out for any special conditions -- then let you know what happens.

Best regards.