AceBIT

I can not connect to my server.

I get the following message:

! Connecting to pinnacleplace.org...
< 220-Microsoft FTP Service
< 220 NTXPWUS10
> USER u3764479
< 331 Password required for u3764479.
> PASS (hidden)
< 530 User u3764479 cannot log in.
! Unable to connect to pinnacleplace.org! (530 User u3764479 cannot log in.)

I have turned off my firewalls. Checked with my ISP to see if they block port 21. (They do not)

Uninstalled WISE-FTP and reinstalled it.

Spoken with 1 and 1 customer service, and they could not figure out the problem.

Pleae help,
Greg

Hello,

The 530 error stands for "Login incorrect". So propably your login name or password or both are not correct.

__________________
Best regards
AceBIT - Support -

that is the username and password. I got from 1 & 1. Is there any way to get the correct usernames and passwords?

I changed my password and it works.

Thanks