AceBIT

Support Forum
It is currently Tue Feb 09, 2010 2:51 pm

All times are UTC + 1 hour [ DST ]




Post new topic Reply to topic  [ 2 posts ] 
Author Message
 Post subject: Crash on load 6.0.3
PostPosted: Fri Feb 06, 2009 4:25 am 
Offline
Rookie
Rookie

Joined: Fri Feb 06, 2009 4:20 am
Posts: 1
Hi to all, I have Hello Engines 6.0.3 (downloaded through 1and1.co.uk's admin page)

The problem I have is the software crashes - on the splash screen, I click "Continue Evaluation" and get a Windows Vista messages saying "Hello Engines! Standard Edition has stopped working" and it gives me the option to close the application. Am I doing something wrong? I have tried activating it but it does the same thing once I've used the activation code and serial number, I've uninstalled it three times now.

I'm running Vista Home Premium on an AMD X2 Turion 2.0 with 3gb ram.


Top
 Profile  
 
 Post subject: Re: Crash on load 6.0.3
PostPosted: Fri Feb 06, 2009 11:54 am 
Hello,

First of all, we would ask you to download the latest version of Hello Engines! from our website here:
http://www.hello-engines.com/download.htm
This is version 6.5.8 and with your unlock code from 1&1 you should be able to unlock this one as well.

The other problem could be a DEP (Data Execution Prevention) problem, please try the following:
1.) Click Start -> Settings -> Control Panel and select System.
2.) On the Advanced tab, under Performance, click Settings.
3.) On the Data Execution Prevention tab, add Hello Engines! to the list of exceptions

Does this help?

Best regards


Top
  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC + 1 hour [ DST ]


Who is online

Users browsing this forum: No registered users and 0 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group