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Crash on load 6.0.3

Postby paultgreen » Fri Feb 06, 2009 4:25 am

Hi to all, I have Hello Engines 6.0.3 (downloaded through 1and1.co.uk's admin page)

The problem I have is the software crashes - on the splash screen, I click "Continue Evaluation" and get a Windows Vista messages saying "Hello Engines! Standard Edition has stopped working" and it gives me the option to close the application. Am I doing something wrong? I have tried activating it but it does the same thing once I've used the activation code and serial number, I've uninstalled it three times now.

I'm running Vista Home Premium on an AMD X2 Turion 2.0 with 3gb ram.
paultgreen
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Re: Crash on load 6.0.3

Postby Katrin (AceBIT-Team) » Fri Feb 06, 2009 11:54 am

Hello,

First of all, we would ask you to download the latest version of Hello Engines! from our website here:
http://www.hello-engines.com/download.htm
This is version 6.5.8 and with your unlock code from 1&1 you should be able to unlock this one as well.

The other problem could be a DEP (Data Execution Prevention) problem, please try the following:
1.) Click Start -> Settings -> Control Panel and select System.
2.) On the Advanced tab, under Performance, click Settings.
3.) On the Data Execution Prevention tab, add Hello Engines! to the list of exceptions

Does this help?

Best regards
Katrin (AceBIT-Team)
 

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