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myrrh
 Post subject: Filenames Problem
PostPosted: Tue Mar 28, 2006 3:58 am 
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Joined: Wed Nov 02, 2005 2:28 am
Posts: 4
I use a backup program to FTP my data daily. It creates a folder on the server called, for example, "March 18, 2006 (02.00)."

I know that folder is there because I contacted my host's support and they verified the folder is there.

When I use Wise to try to verify the data did make it to the server, I see "h 18, 2006 (02.00)" in the remote system window and the log says "550 /backup/h 23, 2006 (02.00): No such file or directory"

Why can't I see the folder on the server called "March 18, 2006 (02.00)"?
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myrrh
 Post subject:
PostPosted: Tue Mar 28, 2006 4:03 am 
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Quote:
When I use Wise to try to verify the data did make it to the server, I see "h 18, 2006 (02.00)" in the remote system window and the log says "550 /backup/h 23, 2006 (02.00): No such file or directory"


Oops, sorry for the confusion - that should be:

When I use Wise to try to verify the data did make it to the server, I see "h 18, 2006 (02.00)" in the remote system window and the log says "550 /backup/h 18, 2006 (02.00): No such file or directory"
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Julian (AceBIT Support)
 Post subject:
PostPosted: Tue Mar 28, 2006 12:13 pm 
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AceBIT
AceBIT

Joined: Sat Nov 26, 2005 5:15 pm
Posts: 345
Hello,

it seems that your FTP server is sending non-conform directory informations. Which version of Wise-FTP are you using?

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myrrh
 Post subject:
PostPosted: Wed Mar 29, 2006 2:54 am 
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Joined: Wed Nov 02, 2005 2:28 am
Posts: 4
3.0.0.7
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AceBIT - Support
 Post subject:
PostPosted: Wed Mar 29, 2006 10:36 am 
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Joined: Thu Mar 27, 2003 9:53 am
Posts: 1584
Hello,

the version you use is very old. Please run the integrated "live update" to install the update to release 3.1 of WISE-FTP, this should fix this problem. This update is free for you.

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breugel
 Post subject:
PostPosted: Thu Apr 27, 2006 9:13 pm 
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Joined: Tue Apr 25, 2006 6:03 pm
Posts: 2
I have one device that does the same thing. It cuts off the first 2 characters of the directory name. If I connect to it with IE it works fine. I am running 3.1.1 Other sites work ok but this one device gives me trouble.
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Julian (AceBIT Support)
 Post subject:
PostPosted: Wed May 03, 2006 11:33 am 
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AceBIT
AceBIT

Joined: Sat Nov 26, 2005 5:15 pm
Posts: 345
Hello,

this device sende non-standard directory information, which leads to this display errors. We are currently working for a hotfix for this issue.

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