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 Post subject: HELP - Major Issue
PostPosted: Wed Dec 27, 2006 12:12 am 
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Joined: Tue Nov 15, 2005 3:16 am
Posts: 6
Location: Australia
I have ben using my PD3 version for a while now but the last week I have been unable to access it at all. I usually have it in top bar form but the bar has completly disappeared , and I can't find it. I can see the icon in the tool bar , can choose to lock , minimize about and close , but noting brings the bar back. I have uninstalled , reinstalled , cleaned out the registry and any left over files , I have installed version 3.0.0 , 3.0.1 and 3.0.2 but they all do the exact same thing ( i.e. install fine ask for the master password for my password list , then nothing ). Help , is there a way to default the view back to normal window mode ? I am running it on Vist Ultimate , with a dual screen setup , and have checked the edges of all the screens but nothing. The program seems to be working as it asked for my master password when the program starts and as I said there is an icon in the task bar.
Thanks in Advance


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 Post subject: Re: HELP - Major Issue
PostPosted: Wed Dec 27, 2006 11:03 pm 
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Joined: Thu Mar 20, 2003 7:08 pm
Posts: 903
quietkev wrote:
I have ben using my PD3 version for a while now but the last week I have been unable to access it at all. I usually have it in top bar form but the bar has completly disappeared , and I can't find it. I can see the icon in the tool bar , can choose to lock , minimize about and close , but noting brings the bar back. I have uninstalled , reinstalled , cleaned out the registry and any left over files , I have installed version 3.0.0 , 3.0.1 and 3.0.2 but they all do the exact same thing ( i.e. install fine ask for the master password for my password list , then nothing ). Help , is there a way to default the view back to normal window mode ? I am running it on Vist Ultimate , with a dual screen setup , and have checked the edges of all the screens but nothing. The program seems to be working as it asked for my master password when the program starts and as I said there is an icon in the task bar.
Thanks in Advance


Please close Password Depot and then rename the file C:\Documents and Settings\User\Application Data\AceBIT\Password Depot 3\pwdepot.cfg into "save_pwdepot.cfg"

This should reset your settings to default "factory" settings. Please send us your pwdepot.cfg, so we can try to reproduce your problem.

Thanks in advance!


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 Post subject: That worked thanks
PostPosted: Wed Dec 27, 2006 11:16 pm 
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Joined: Tue Nov 15, 2005 3:16 am
Posts: 6
Location: Australia
What email address do you want the file sent to ?


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 Post subject: Re: That worked thanks
PostPosted: Wed Dec 27, 2006 11:34 pm 
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quietkev wrote:
What email address do you want the file sent to ?


Is your problem solved now?

Please send your cfg file to support@acebit.com.


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 Post subject:
PostPosted: Thu Dec 28, 2006 1:02 am 
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Joined: Tue Nov 15, 2005 3:16 am
Posts: 6
Location: Australia
Yes I have the bar back but it still disappereas when I lock the screen and then unlock , I have to double click on the taskbar icon to get the bar back , but more annoying than anything else right now.


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 Post subject:
PostPosted: Tue Jan 02, 2007 12:54 pm 
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AceBIT
AceBIT

Joined: Sat Nov 26, 2005 5:15 pm
Posts: 345
Hello,

thank you for this information. We forwarded this to the Password Depot developer team.

____________________
Best regards,
- Acebit support -


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 Post subject:
PostPosted: Mon Jan 29, 2007 6:41 pm 
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Joined: Thu Mar 20, 2003 7:08 pm
Posts: 903
Thanks again for your cfg. file. We could only partly reproduce your problem and made some changes to Password Depot, so you will hopefully not have this problem with next build. (next release will be 3.1.0 and is scheduled for next week)


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