Who is online

[paulb]

Hi

I have created a project and can backup changed files OK but when a new file is added to a directory ACEBACKUP does not see it and back it up.

Do I have to manually add the new file to the project ?

PB

[kem]

I have the exact same problem. Existing files that match my file selection criteria are archived, but new ones added to the folders do not get archived This makes the product virtually useless since I cannot count on it to archive the files based on my selection criteria without manually going in and adding them to the project. Obviously that is totally impractical.

I'm running the most current version of AceBackup and I'm archiving to an FTP site.

- kem

[AceBIT Support]

Hello,

Just open your existing backup project and select it in the project section. (You can do this by clicking on the name of the project in the "Project Folder" section. Hit "Update" and all new files will appear.

________________
Best regards
AceBIT - Support -

[kem]

Hello,

Just open your existing backup project and select it in the project section. (You can do this by clicking on the name of the project in the "Project Folder" section. Hit "Update" and all new files will appear.

________________
Best regards
AceBIT - Support -

This is not really a very practical solution and I would say a serious design flaw, if not a bug. The files in my folders change every day. To have to remember to manually go perform a refresh every day to be sure that new files that meet the selection criteria are backed up is just not acceptable. I purchased AceBackup because I wanted the FTP solution, but this just makes the software useless.

Please consider an enahncement or bug fix to address this serious issue. You must be able to count on your backup solutions to actually backup the data you specify without continuous manual intervention.

Thanks!

- kem

[AceBIT Support]

Hello,

If you want to run the backup automatically you can just create a task for it. Open your project properties and go to the "advanced" section. At the bottom of the window you can now create a new task which will automatically run your backup and update the files at a certain time.

________________
Best regards
AceBIT - Support -

[hucker]

Hello,

Just open your existing backup project and select it in the project section. (You can do this by clicking on the name of the project in the "Project Folder" section. Hit "Update" and all new files will appear.

________________
Best regards
AceBIT - Support -

This is not really a very practical solution and I would say a serious design flaw, if not a bug. The files in my folders change every day. To have to remember to manually go perform a refresh every day to be sure that new files that meet the selection criteria are backed up is just not acceptable. I purchased AceBackup because I wanted the FTP solution, but this just makes the software useless.

Please consider an enahncement or bug fix to address this serious issue. You must be able to count on your backup solutions to actually backup the data you specify without continuous manual intervention.

Thanks!

- kem

Same thing happened to me. I think what you need to do is make sure that each item you're backing up (in my case drive C:, drive M: and drive N:) has "yes" against "backup" on the bottom right pane. If it doesn't, right click it, select properties, and tick the backup option at the bottom of the dialog box.

What had happened in my case was I dragged the three drives from the file list into the project, and it just noted all the folders on each drive. New files within each folder were getting noticed, but a new root folder was not.