Who is online

[sperkinsCIO]

We continually have problems downloading Password Depot both from within PW to do updates and the actual .exe file itself. The download will start and get partway through, then halt. Each time, it stops at different spots! Any ideas?

[Support (AceBIT)]

Hello,

please make sure that no firewalls or other security programs block the donloading process from Password Depot. For testing purposes you can try to deactivate completely for download - all our download versions are continously tested as "clean downloads".

Otherwise you could try to download the program on another machine and the copy the whole program directory and .exe file via USB device to your computer.

Best regards,
AceBIT Support