AceBIT

For some reason, it can't validate web addresses and all it's queries to search engines result in errors. I'm using the latest version of zone alarm and gave it full access to the web. However, it still gives me errors. I'm not sure why. Can you be of any assistance please? I'm using the latest version of Ranking Toolbox, also.

Unfortunately, we do not have Zone Alarm installed and cannot help you with its configuration. If you have a proxy please make sure the proxy settings are correct (Options -> Options -> Proxy Settings). Please also try to perform ranking with the UNCHECKED option "Use browser for querying".

i AM HAVING THE SMAE PROBLEM. i HABE NO FIREWALL, SPAM OR ANTIVIRUS PRODUCTS INSTALLED.

I had version 4 adn it worked perfectly. I upgraded to 4.0.5. After that the product stopped working.

I try to check the ranking on my web site. It won't let me put in the URL. It gets stuck on trying to validate the url. it' slike it cna't access my internet connection. I cna hit cancel and the url will show up, then when I try to check the ranking it says it's analyzing, but not giving me any reults.

What gives? this suckls really bad. Can I get version 4 so I cna at least get the product towork again!

I am also not using the browswer to make quaries..

Hello,

did you change your computer/network configuration since the update to 4.0.5?

You wrote you do not use any firewalls. Is even the builtin Windows XP Firewall disabled? If you upgraded to a newer version of the Ranking Toolbox, perhaps the executable changed and the Windows XP firewall does not grant access anymore.

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Regards,
- Acebit Support -