AceBIT

Support Forum
It is currently Fri Jul 25, 2008 10:10 pm

All times are UTC + 1 hour




Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: Restore files not accessable
PostPosted: Mon Apr 07, 2008 3:34 pm 
Offline
User
User

Joined: Mon Apr 07, 2008 3:10 pm
Posts: 3
I'm not able to open the backup files from the Project folder to do a restore. The files do exsists in the back up folder, so it's not a case that the files are missing, there's just no access to the files to restore. When the name is selected from the Project manager the correct name appears but when selecting the name to access the backed up files they do not appear. Also "Expand" in the drop down is grayed out. No error message appears. The path to the back up files appears to be correct. Have re-booted with no effect.


Top
 Profile  
 
 Post subject: Re: Restore files not accessable
PostPosted: Tue Apr 08, 2008 9:38 am 
Offline
AceBIT
AceBIT

Joined: Tue Nov 28, 2006 5:11 pm
Posts: 731
Hello,

could you please use the function Project -> Verify? Which version of AceBackup are you using exactly (Help/About)?

Best regards


Top
 Profile  
 
 Post subject: Re: Restore files not accessable
PostPosted: Tue Apr 08, 2008 2:43 pm 
Offline
User
User

Joined: Mon Apr 07, 2008 3:10 pm
Posts: 3
Thanks, that worked! In the error report is says "xxx file" was found on the backup media and added to the project. So we must have something set up wrong. (It had been working in the past.) Any clue as to what that might be and how to correct it? The version is: Version 2 (2.1.6, 2.1.6.0).

Thanks again for the help.

Mike


Top
 Profile  
 
 Post subject: Re: Restore files not accessable
PostPosted: Tue Apr 08, 2008 5:03 pm 
Offline
AceBIT
AceBIT

Joined: Tue Nov 28, 2006 5:11 pm
Posts: 731
Hello,

there might be many reasons why this problem appears. For example the files might be deleted occasionally or the project file was not updated correctly. For such cases, the function Project -> Verify is there.

Best regards


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC + 1 hour


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group