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 Post subject: Trial version timed out with full version
PostPosted: Sun Nov 13, 2005 1:24 am 
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Joined: Sat Sep 03, 2005 3:32 pm
Posts: 9
Location: Elgin, Illinois USA
Hello
I thought I'd post this here because this is the second time I got this.

I am hosting my web site with 1 and 1 hosting. Included in my package is a full registered version of Wise-FTP 3.0. I brought up my Wise-FTP to upload some files to my web site and decided to check for updates. I guess there was an update because it downloaded and installed.

Immediately after the update installed, I tried to bring up my Wise-FTP again and got a message that my trial version has times out and I should purchase the full version.

Can yoou please tell me what is happening? I thought 1 and 1 hosting had an arrangement with you for non-trial versions of the FTP software. This is the second time this happened. Last time 1 and 1 had me download the program from their web site instead of installing it from the CD they sent me.

Thanks
Allen

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New Shanghai's MagLev first time on DVD
http://www.asxvideo.com


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 Post subject:
PostPosted: Sun Nov 13, 2005 10:49 pm 
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Joined: Sun Nov 13, 2005 10:44 pm
Posts: 1
Quote:
Hello
I thought I'd post this here because this is the second time I got this.

I am hosting my web site with 1 and 1 hosting. Included in my package is a full registered version of Wise-FTP 3.0. I brought up my Wise-FTP to upload some files to my web site and decided to check for updates. I guess there was an update because it downloaded and installed.

Immediately after the update installed, I tried to bring up my Wise-FTP again and got a message that my trial version has times out and I should purchase the full version.

Can yoou please tell me what is happening? I thought 1 and 1 hosting had an arrangement with you for non-trial versions of the FTP software. This is the second time this happened. Last time 1 and 1 had me download the program from their web site instead of installing it from the CD they sent me.


Did you get a reply on this? because I have the same issue

Thanks,


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 Post subject:
PostPosted: Sun Nov 13, 2005 11:15 pm 
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User
User

Joined: Sat Sep 03, 2005 3:32 pm
Posts: 9
Location: Elgin, Illinois USA
Didn't get any replies yet. Still waiting. However there was a $9.95 upgrade from version 3 to 4 so I paid and got version 4 that now works.

Allen

_________________
New Shanghai's MagLev first time on DVD
http://www.asxvideo.com


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 Post subject:
PostPosted: Tue Nov 15, 2005 2:41 pm 
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Guru
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Joined: Thu Mar 27, 2003 9:56 am
Posts: 738
Hello,

A few 1&1 customers got CDs with a faulty version of WiseFTP. The program works just fine, but the integrated update-manager downloads updates that dont work with the 1&1 version. If this error occurs, please send us a e-mail to support@acebit.com and we will send you a solution as soon as possible. Thanks a lot for your understanding!

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AceBIT - Support -


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