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Quick Rating Index

Postby BGW » Fri May 13, 2011 11:41 pm

Anybody had problems running the Quick Rating Index under the reports & Sussess Tab (Hello Engines v7)

Tried three times know, once for 90 minutes. I get a dialog box which says 'Please wait while Hello Engines! retrieving data. It then just sits there, the percentage complete bar never moves off the start.

Is this a long process or does the programme not work under win7 properly?

any help appreicated.

BGW
http://www.onsafelines.com
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Re: Quick Rating Index

Postby Support (AceBIT) » Mon May 16, 2011 4:43 pm

Hello BGW,

We have tried your website with the Quick Rating under Windows 7 and it worked fine.

Could you please check in the File Menu -> Update Manager that the software and the database are up-to-date?

Best regards
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Re: Quick Rating Index

Postby BGW » Wed May 18, 2011 11:55 am

Hi AceBits,

I am running the most upto date version. Windows 7 is also upto date. I have set your application to run in administration mode, but alas after 30 minutes I had to crash the programme as no progress was indicated on the progress bar.

I am thinking of moving the application from my laptop to my XP desktop to see if it fairs better, are there any licensing issues to be aware of in doing this?
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Re: Quick Rating Index

Postby Support (AceBIT) » Wed May 18, 2011 2:48 pm

Hallo BGW,

You can use your license on up to two PCs - for a third PC you would have to deactivate an activated copy via File -> Deactivate Software.

Please let us know about the results.

Have you tried the Quick Rating with other websites, too?

Best regards
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