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[shep]

I got this error trying to connect to a site:

! Unable to connect: ftp.theichthus.com! (500 No Data (Winsock error #11004))
/* Winsock Error #11004:
WSANO_DATA - Valid name, no data record of requested type. The requested name is valid and was found in the database, but it does not have the correct associated data for resolving. Make sure you are using a host name without prefixes like 'www', 'http://', or 'ftp://'. */

Please advise and thanks - Shep

[Support]

Hello!

We were also not able to connect to your server. Not even with the Internet Explorer. It looks like this domain is inactive. Could you please ask your provider about this problem? Maybe your account expired.

Kind Regards
Marco