This forum is designated to discuss WISE-FTP.

Moderators: Support (AceBIT), AceBIT

WISE-FTP 5

Postby philjb » Sun Sep 21, 2008 12:28 pm

Using 1and1 hosting and successfully uploaded files to web on 20/09/08. Tried to upload files today 21/09 and WiseFTP refuses to play ball. Getting error message below:

WISE-FTP 5 Application Executable has stopped working

Have tried some suggestions from other threads - Running as Administrator, etc, but to no avail. Have even uninstalled and re-installed. Planner won't run either. Any suggestions?

Thanks
philjb
Rookie
Rookie
 
Posts: 2
Joined: Sun Sep 21, 2008 12:20 pm

Re: WISE-FTP 5

Postby Support (AceBIT) » Mon Sep 22, 2008 9:52 am

Hello,

when exactly do you receive this error message? Do you know if you are using the latest version of Wise-FTP? Did you change anything on your system since you have been able to use Wise-FTP for the last time?

Best regards
Support (AceBIT)
 

Re: WISE-FTP 5

Postby philjb » Mon Sep 22, 2008 5:48 pm

Thanks for the reply, I have downloaded the latest version. I don't get the error message on start up like some of the others are saying - only when I try to load WISE-FTP. I did a system restore to a date prior to some windows updates but this made no difference even though wise-ftp worked perfectly on that date! I uninstalled and re-installed but again this didn't solve the problem. Puzzled!
philjb
Rookie
Rookie
 
Posts: 2
Joined: Sun Sep 21, 2008 12:20 pm

Re: WISE-FTP 5

Postby Support (AceBIT) » Tue Sep 23, 2008 10:14 am

Hello,

which operating system are you using? Are you at least able to upload a few files to the server? Do you receive this error message also when you download files? You receive this message with all servers?

Best regards
Support (AceBIT)
 

Re: WISE-FTP 5

Postby schamberlain » Wed Aug 12, 2009 11:24 am

I get the same error after installing on Vista Business. I obtained the application for free from FastHosts as I have a number of domains hosted by them :D . After downloading and installing the software, it causes windows explorer to crash and stop working when you try and run the application. :? I have downloaded a copy of the latest version, but that is presumably on a 30 day trial basis. Is there a free upgrade key? As the version I have will not work.
schamberlain
Rookie
Rookie
 
Posts: 1
Joined: Wed Aug 12, 2009 11:16 am
Location: Nottingham

Re: WISE-FTP 5

Postby Support (AceBIT) » Wed Aug 12, 2009 6:16 pm

Please note that version 5 was not designed for Vista. We would recommend to upgrade to version 6, which works fine with Vista.

The upgrade from version 5 to 6 is available for 9.95 Euro:

https://acebit.cleverbridge.com/49/?sco ... cart=33744
AceBIT - Support -
Support (AceBIT)
AceBIT
AceBIT
 
Posts: 2074
Joined: Thu Mar 27, 2003 10:53 am

Return to WISE-FTP

Who is online

Registered users: Google [Bot], MSN [Bot], Yahoo [Bot]

Who is online

In total there are 4 users online :: 3 registered, 0 hidden and 1 guest (based on users active over the past 5 minutes)
Most users ever online was 100 on Sun Jul 15, 2007 10:38 pm

Registered users: Google [Bot], MSN [Bot], Yahoo [Bot]