ranking for all keywords zero

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hannikins
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ranking for all keywords zero

Post by hannikins » July 21st, 2009, 4:11 pm

Version - program version 6.0.0 database version 3.0.0

I've added my site and several competitors and a list of 5 keywords. I've then ask it to query three search engines. Google, google (uk) and yahoo (uk)

However when I run this all the values in the 'total results' fields say zero and the top position column is also blank


What have I missed? Please advise?

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Re: ranking for all keywords zero

Post by Support (AceBIT) » July 29th, 2009, 12:43 pm

Please make sure that you run the update manager first. It looks like you are using obsolete versions of program and database.
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hannikins
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Re: ranking for all keywords zero

Post by hannikins » August 4th, 2009, 10:49 am

ok I've run the update manager and the result is the same. What can I check next?

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AceBIT
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Re: ranking for all keywords zero

Post by AceBIT » August 10th, 2009, 7:32 pm

If you run the Update Manager you should NOT see anymore

Version - program version 6.0.0 database version 3.0.0

Can you please confirm? In case you still see that versions, please send us your unlock code to support@acebit.com
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hannikins
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Re: ranking for all keywords zero

Post by hannikins » August 11th, 2009, 9:49 am

i'm now running program version 6.1.1 database version 4.2.7.0

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Re: ranking for all keywords zero

Post by Support (AceBIT) » August 12th, 2009, 6:12 pm

Yes, thats the latest version. Do you still have the same problems?
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