Error Code 10053

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Kilbarron
Newbie
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Posts: 1
Joined: December 20th, 2007, 6:37 pm

Error Code 10053

Post by Kilbarron » December 20th, 2007, 7:17 pm

I am getting error code #10053 on Version 5.5.6

What is wrong please?

Other FTP software uploads OK with same user name and password

Ted

Katrin (AceBIT-Team)

Re: Error Code 10053

Post by Katrin (AceBIT-Team) » December 21st, 2007, 10:50 am

Hello,

The error #10053 does not mean that there is a problem with your login data (password and user name), but that there is a connection problem between Wise-FTP and the server. What we would ask you first is to check that Wise-FTP is not blocked by a firwall or security software- it needs internet access for both the HTTP and FTP protocol, so please add it to the list of trusted programs.
Please also try to connect to the server with the Option "Passive" checked and unchecked.

Does this help?

Best regards

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