WinSurvey and gmail

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PaHa
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WinSurvey and gmail

Post by PaHa » February 12th, 2010, 1:12 pm

I have problems to send survey emails...

How I configure gmail pop and smtp settings to the winsurvey? :oops:

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Re: WinSurvey and gmail

Post by Support (AceBIT) » February 15th, 2010, 11:49 am

Hello,

please have a look at Program Options -> Email Settings. Here you can define different settings for sending and receiving e-mails:

Administrator E-Mail: Enter a valid e-mail address which will be used for some functions of WinSurvey.


POP 3 server - This is where the answers to your surveys are collected from.

Host name/Address: Enter the address of your POP3 server, e.g. pop.myhost.de.

Port: The default port is 110.

User name: Enter your user name for the POP3 server.

Password: Enter your password for the POP3 server.

Leave imported messages on server: If you check this box the e-mails will not be moved from the server, but the answers will just be imported to your database.



SMTP server - This is the server which is used to send e-mails to your recipients.

Host name/Address: Enter the address of your SMTP server.

Port: The default port is 25.

User name:
Enter your user name for the SMTP server.

Password: Enter your password for the SMTP server.


Click OK to save the changes.

Best Regards,
AceBIT Support
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PaHa
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Re: WinSurvey and gmail

Post by PaHa » February 15th, 2010, 1:56 pm

Well... even I tried... it did not work.

Incoming Mail (POP3) Server - requires SSL: pop.gmail.com
Use SSL: Yes
Port: 995
Outgoing Mail (SMTP) Server - requires TLS or SSL: smtp.gmail.com (use authentication)
Use Authentication: Yes
Port for TLS/STARTTLS: 587
Port for SSL: 465
Account Name: your full email address (including @gmail.com or @your_domain.com)
Email Address: your email address (username@gmail.com or username@your_domain.com)
Password: your Gmail password

Incoming mail test gives me error:

And smtp-mail test doesn't work att all (after that have to kill winsurvey process).

Is it possible that you create on testgmail account and will be test this?

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Re: WinSurvey and gmail

Post by Support (AceBIT) » February 16th, 2010, 10:34 am

Hello,

we will forward this issue to our development department so they can have a closer look at this and try with a testaccount.
As soon as we get some feedback, we will post it here.

Best Regards,
AceBIT Support
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Re: WinSurvey and gmail

Post by Support (AceBIT) » February 16th, 2010, 11:28 am

Hello,

just got the feedback from our development department. They state that currently WinSurvey does not support E-mail transport via SSL, so probably that is the reason of the problem.

Best Regards,
AceBIT Support
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PaHa
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Re: WinSurvey and gmail

Post by PaHa » February 16th, 2010, 11:42 am

I think that it is...

It would be nice to develop that one because I really needed gmail account for this...

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Re: WinSurvey and gmail

Post by Support (AceBIT) » February 17th, 2010, 1:27 pm

Hello,

our development department has already added this issue to the Feature list for coming versions.

Best regards,
AceBIT Support
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