help | password..

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ykach
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Joined: December 19th, 2008, 6:46 pm

help | password..

Post by ykach » December 19th, 2008, 6:57 pm

I backuped a folder with password encrypted 256 bit.
I uploaded it to server format my computer and downloaded the project.
Now when I try to open the project with my password is entered an error that shows me wrong ..
How do I solve the problem?

*Sorry for bad english..

AceBIT (Support)
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Joined: August 21st, 2008, 1:59 pm

Re: help | password..

Post by AceBIT (Support) » December 23rd, 2008, 3:22 pm

Hello!

Which version of AceBackup are you using exactly? Could you please make a screenshot of this error message and show it to us? Are you sure, that you have chosen the correct encryption and password to open your backup file?

Kind Regards
Marco

ykach
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Posts: 3
Joined: December 19th, 2008, 6:46 pm

Re: help | password..

Post by ykach » December 23rd, 2008, 4:10 pm

I`m using the last version 2.2.
The error is :"The password you entered is invalid......."
How can i choose an encryption to open the project?
Before I formated my computer i opened the project without choosing any encryption.

ykach
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Newbie
Posts: 3
Joined: December 19th, 2008, 6:46 pm

Re: help | password..

Post by ykach » December 23rd, 2008, 5:55 pm

Oh sorry, i forgot to change the language.. i succssed to open it, but now i have another problem:
When i`m trying to connect I have an error : "The system cannot find the path specifed (Code: 3)

Support (AceBIT)

Re: help | password..

Post by Support (AceBIT) » January 5th, 2009, 6:08 pm

Hello,

do you receive this error message every time? Could you please tell us the complete path where the file is located?

Best regards

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