Crash feedback

Forum für die Android-Edition von Password Depot.
Post Reply
sperkinsCIO
Expert
Expert
Posts: 55
Joined: December 23rd, 2009, 4:15 pm

Crash feedback

Post by sperkinsCIO » May 4th, 2012, 2:59 pm

Hi the beta crashes on both ipad and iphone when I try to open one of my two password groups. I have a 'Business' group and a 'Personal' group. The Business group crashes. The only thing different I see about that group is that I have a sub-group inside it called 'Hardware Management'. Perhaps the sub-group is causing this.

I will send the crash reports tonight when I get home.

Thanks,

steve

sperkinsCIO
Expert
Expert
Posts: 55
Joined: December 23rd, 2009, 4:15 pm

Re: Crash feedback

Post by sperkinsCIO » May 4th, 2012, 7:02 pm

Update: it's not the fact that there are subgroups. I have even more subgroups in my 'Personal' Group of passwords. One of them, 'General Websites', crashes as well when I try to enter it. The only thing unique I see in common between the two groups that crash, 'Business' and 'Personal\General Websites' is that each as a lot of entries. Business has 164 entries and Personal\General Websites has 71. All other groups or subgroups have 15-30.

Other issues. Scrolling with flick of the finger is very slow and jittery, not a smooth motion at all. The buttons for copying sites, usernames and passwords to the clipboard need to be much bigger.

Steve

sperkinsCIO
Expert
Expert
Posts: 55
Joined: December 23rd, 2009, 4:15 pm

Re: Crash feedback

Post by sperkinsCIO » May 7th, 2012, 6:41 pm

Please let me know if this issue has been logged and is being investigated. :help:

User avatar
AceBIT
Site Admin
Posts: 3450
Joined: March 20th, 2003, 8:08 pm

Re: Crash feedback

Post by AceBIT » May 8th, 2012, 8:07 pm

Dear sperkinsCIO,

Thank you for your feedback! We already work on these issues and we would like to ask you to wait until Beta 2 is released.
Beste Grüße aus Darmstadt! - Best regards from Darmstadt!

AceBIT GmbH, Holzhofallee 15, 64295 Darmstadt, Deutschland - Tel.: +49 61 51 136 50-0, Fax: +49 61 51 136 50-20, E-Mail: info@acebit.de, Web: https://www.acebit.de

sperkinsCIO
Expert
Expert
Posts: 55
Joined: December 23rd, 2009, 4:15 pm

Re: Crash feedback

Post by sperkinsCIO » May 8th, 2012, 8:10 pm

AceBIT wrote:Dear sperkinsCIO,

Thank you for your feedback! We already work on these issues and we would like to ask you to wait until Beta 2 is released.

Ok do you a date estimate for Beta 2?

Thanks.

User avatar
AceBIT
Site Admin
Posts: 3450
Joined: March 20th, 2003, 8:08 pm

Re: Crash feedback

Post by AceBIT » May 8th, 2012, 8:12 pm

Dear sperkinsCIO,

If not tomorrow then by Friday this week at the latest.
Beste Grüße aus Darmstadt! - Best regards from Darmstadt!

AceBIT GmbH, Holzhofallee 15, 64295 Darmstadt, Deutschland - Tel.: +49 61 51 136 50-0, Fax: +49 61 51 136 50-20, E-Mail: info@acebit.de, Web: https://www.acebit.de

sperkinsCIO
Expert
Expert
Posts: 55
Joined: December 23rd, 2009, 4:15 pm

Re: Crash feedback

Post by sperkinsCIO » May 11th, 2012, 5:29 pm

AceBIT wrote:Dear sperkinsCIO,

If not tomorrow then by Friday this week at the latest.
It's Friday. :P Is there a Beta 2 coming today I can play with over the weekend?

User avatar
AceBIT
Site Admin
Posts: 3450
Joined: March 20th, 2003, 8:08 pm

Re: Crash feedback

Post by AceBIT » May 12th, 2012, 2:06 pm

sperkinsCIO wrote: It's Friday. :P Is there a Beta 2 coming today I can play with over the weekend?
Sorry for the small delay, we just released Beta 2.
Beste Grüße aus Darmstadt! - Best regards from Darmstadt!

AceBIT GmbH, Holzhofallee 15, 64295 Darmstadt, Deutschland - Tel.: +49 61 51 136 50-0, Fax: +49 61 51 136 50-20, E-Mail: info@acebit.de, Web: https://www.acebit.de

sperkinsCIO
Expert
Expert
Posts: 55
Joined: December 23rd, 2009, 4:15 pm

Re: Crash feedback

Post by sperkinsCIO » May 14th, 2012, 12:45 am

Beta 2 installed and my crash behavior is gone.

One thing that should be addressed is the scroll of password entries when swiping with a finger. It is not smooth like everything else on Apple iOS products. it's very jerky and slow to respond.

Also I would suggest increasing the elements in the UI like font size and entry boxes. They seem too small on the iPad.

Looking good so far! I'm glad to finally get this working on iOS devices with search and sorting ability. :clap: :up:

User avatar
AceBIT
Site Admin
Posts: 3450
Joined: March 20th, 2003, 8:08 pm

Re: Crash feedback

Post by AceBIT » May 14th, 2012, 6:38 pm

Thank you for your feedback Steve. The current beta is optimized for the iPhone. We will release later a special iPad edition.
Beste Grüße aus Darmstadt! - Best regards from Darmstadt!

AceBIT GmbH, Holzhofallee 15, 64295 Darmstadt, Deutschland - Tel.: +49 61 51 136 50-0, Fax: +49 61 51 136 50-20, E-Mail: info@acebit.de, Web: https://www.acebit.de

Post Reply