
Support Case Response Time
Support Case Response Time
Why do I open a support case and it just sits for days on end with no response? 

Re: Support Case Response Time
Dear luddy, we respond during working days (no weekend/holidays) within 48 hours to all tickets you send you info@acebit.de
Beste Grüße aus Darmstadt! - Best regards from Darmstadt!
AceBIT GmbH, Holzhofallee 15, 64295 Darmstadt, Deutschland - Tel.: +49 61 51 136 50-0, Fax: +49 61 51 136 50-20, E-Mail: info@acebit.de, Web: https://www.acebit.de
AceBIT GmbH, Holzhofallee 15, 64295 Darmstadt, Deutschland - Tel.: +49 61 51 136 50-0, Fax: +49 61 51 136 50-20, E-Mail: info@acebit.de, Web: https://www.acebit.de