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Support Case Response Time

Posted: October 16th, 2017, 11:43 pm
by luddy
Why do I open a support case and it just sits for days on end with no response? :?

Re: Support Case Response Time

Posted: January 25th, 2018, 11:45 pm
by AceBIT
Dear luddy, we respond during working days (no weekend/holidays) within 48 hours to all tickets you send you info@acebit.de